Compare the agreed rate
Read the shipment lane, service level, weight, and contracted rate together. Keep the applicable rate version attached to the comparison.
Solution / Logistics
Freight Audit AutomationReview every charge with context.
Freight audit automation compares shipment records, agreed rates, and invoices to surface differences for review before billing or payment. Start with a defined document set and keep approval decisions with your team.
Works with defined rulesPeople stay in control
From opportunity to action.
- Receive shipment & invoiceShipment record, invoice, rate agreement
- Compare contracted ratesLane, service, weight, and surcharges
- Review charge differencesEvidence and exception owner
- Prepare approved billing dataA traceable decision before the next step
Defined rules. Human oversight.
The operational challenge
Make billing differences visible before they become disputes.
Compare contracted rates, shipment evidence, and invoice line items in one review path.
- Compare charges against the applicable agreement
- Make unresolved differences visible
- Retain the reviewer decision and source evidence
From data to action
Freight Audit Automation with a clear review path
Flag charge differences
Separate fuel surcharges, accessorial charges, and duplicate references. Present a reason for each difference so the reviewer knows what to investigate.
Resolve before billing
Record the reviewer decision and supporting evidence. Release only approved values to the next billing step.
Built around real operations
A practical starting point
Start with one carrier and one rate schedule. Include invoices with known discrepancies to check whether the workflow explains the right differences.
See how it works →
Clear answers
Freight Audit Automation: frequently asked questions
What is Freight Audit Automation?
Freight audit automation compares shipment records, agreed rates, and invoices to surface differences for review before billing or payment.
What documents are needed for freight audit automation?
Begin with carrier invoices, shipment records, and the applicable rate agreement. Add proof of delivery and surcharge rules when those charges affect the comparison.
Can AI replace every approval?
No. Ambiguous records, policy exceptions, and sensitive decisions need a defined human review path. Set thresholds and ownership before deployment.
For a broader framework on managing AI risk, consult the NIST AI Risk Management Framework.
A clearer next step
Start with one meaningful workflow.
Identify the task, define the review path, and plan a measurable pilot.